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TERMS AND CONDITIONS

OVERVIEW

This website is operated by aptember, a company duly incorporated in Sri Lanka bearing Registration No. WA/211712 with its registered address at Level 26, East Tower, World Trade Centre, Colombo 1, Sri Lanka (“aptember.com”).

Throughout the site, the terms “we”, “us” and “our” refer to aptember/aptember.com. aptember.com offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.

ONLINE STORE TERMS

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without prior notice.

We reserve the right to modify or discontinue the Service (or a part or content thereof) at any time without prior notice.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

DESIGN, PRODUCTS AND SERVICES

We have made every effort to display as accurately as possible the colors and images of our products that appear online. We cannot guarantee that your computer monitor’s display of any color will be accurate.

Due to the differences in screen resolution, actual colors may vary and are not considered a defect or misrepresentation of an item. Fabric layout and placement of prints may also vary and are not considered a defect or misrepresentation of a product.

Once a garment is worn and the tags are removed, the item(s) will not be exchanged for any reason.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

INTELLECTUAL PROPERTY

Images of people, places and/or products posted on this website are either the property of aptember.com, or are used by us with express permission of the respective owners.

Unless otherwise noted, all content included on this website, including images, illustrations, designs, icons, photographs, video clips and written and other materials is the property of aptember.com or its partners or affiliates and is protected by Sri Lankan and international copyright laws. The compilation of this website is the exclusive property of aptember.com and is protected by Sri Lankan and international copyright laws.

Any unauthorized use of any content or materials on this website is strictly prohibited and may violate copyright and trademark laws, and/or the laws of privacy, publicity, and/or communications regulations and statutes. Trademarks. All trademarks, service marks and trade names (collectively the “Marks”) that appear on this website are proprietary to aptember.com, or the other respective owners of such Marks. You may not display or reproduce the Marks in any manner without the prior written consent of aptember.com, and you may not remove or otherwise modify in any manner any trademark notices from any content offered or received through the website.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete and accurate purchase and account information for all purchases made via this online store.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

 CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

This Privacy and Security Policy has been prepared in accordance with the laws of Sri Lanka.

RETURN POLICY

Returns & Exchanges

We’re bummed if you’re not 100% satisfied with the items you received, and we gladly accept returns within 3 days from the purchased date provided that the item has not been used, damaged, washed and that the item is in the original condition with packaging and tags.

All COD (cash on delivery) item returns must be informed then and there to info@aptember.com at the time of collecting the item.

Return Conditions

You have 3 days to decide if an item is right for you, if not, you can certainly get in touch with us within 3 days of receipt.

The following items cannot be returned or exchanged: bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories Items returned must be in their unused condition with the original packing. We do not accept a returned item that’s worn, damaged, washed or altered in any way.

We do not accept returned items that were sent back by you directly without checking with us first. Returns will be made at your own cost.

Returns Procedure

Please contact +94 777 907 797, indicating the item(s) you would like to return and the reason. After receiving return instructions from us, please package up the item(s) to be returned with the original packing.

A courier will be arranged to collect the return item from you.

Please also note that there will be a 300 LKR delivery charge for exchange and we only allow one exchange occurrence. The goods have to be in its original format with the tags intact.
Exchange processing may take up to 2 working days.
Most returns are processed within 5 business days after we receive your package.
You can either purchase a new product or get a aptember.com voucher for the same value
Please note we don’t accept discounted items for exchange or returns.
Refunds

Though we do not do any refunds, we will be happy offer you credit voucher for a future purchase. We will notify you of the approval or rejection of your credit once the inspection is done. If your credits are approved, you will receive an e mail with the voucher code within a certain amount of days.

Please contact us on info@aptember.com or on 0777 907797 for any inquires related to Returns, Refunds and Exchanges.

PRIVACY AND COOKIE POLICY

(A) THIS NOTICE

Summary – This Notice.

This Notice explains how we Process Personal Data. This Notice may be amended or updated from time to time, so please check it regularly for updates.

This Notice is issued by each of the Controller entities listed in Section (R) below (together, “aptember.com”, “we”, “us” and “our”) and is addressed to individuals outside our organisation with whom we interact, including customers, visitors to our Sites, users of our Apps, other users of our products or services, and visitors to our premises (together,below.

This Notice may be amended or updated from time to time to reflect changes in our practices with respect to the Processing of Personal Data, or changes in applicable law. We encourage you to read this Notice carefully, and to regularly check this page to review any changes we might make in accordance with the terms of this Notice.

(B) COLLECTION OF PERSONAL DATA

Summary – Collection of Personal Data

We collect or obtain Personal Data: when those data are provided to us (e.g., where you contact us); in the course of our relationship with you (e.g., if you make a purchase); when you make Personal Data public (e.g., if you make a public post about us on social media); when you download, install, or use any of our Apps; when you visit our Sites; when you register to use any of our Sites, Apps, products, or services; or when you interact with any third party content or advertising on a Site or in an App. We may also receive Personal Data about you from third parties (e.g., law enforcement authorities).

Collection of Personal Data: We collect or obtain Personal Data about you from the following sources:

Data provided to us: We obtain Personal Data when those data are provided to us (e.g., where you contact us via email or telephone, or by any other means, or when you provide us with your business card, or when you submit a job application).

Relationship data: We collect or obtain Personal Data in the ordinary course of our relationship with you (e.g., we provide a service to you, or to your employer).

Data you make public: We collect or obtain Personal Data that you manifestly choose to make public, including via social media (e.g., we may collect information from your social media profile(s), if you make a public post about us).

App data: We collect or obtain Personal Data when you download or use any of our Apps.

Site data: We collect or obtain Personal Data when you visit any of our Sites or use any features or resources available on or through a Site.

Registration details: We collect or obtain Personal Data when you use, or register to use, any of our Sites, Apps, products, or services.

Content and advertising information: If you interact with any third party content or advertising on a Site or in an App (including third party plugins and cookies) we receive Personal Data from the relevant third party provider of that content or advertising.

Third party information: We collect or obtain Personal Data from third parties who provide it to us (e.g., credit reference agencies; law enforcement authorities; etc.).

(C) CREATION OF PERSONAL DATA

Summary – Creation of Personal Data

We create Personal Data about you (e.g., records of your interactions with us).

We also create Personal Data about you in certain circumstances, such as records of your interactions with us, and details of your past interactions with us. We may also combine Personal Data from any of our Sites, Apps, products, or services, including where those data are collected from different devices.

(D) CATEGORIES OF PERSONAL DATA WE PROCESS

Summary – Categories of Personal Data We Process

We Process: your personal details (e.g., your name); demographic data (e.g., your age); your contact details (e.g., your address); records of your consents; purchase details; payment details (e.g., your billing address); information about our Sites and Apps (e.g., the type of device you are using); details of your employer (where relevant); information about your interactions with our content or advertising; and any views or opinions you provide to us.

We Process the following categories of Personal Data about you:

Personal details: given name(s); preferred name; and photograph.

Demographic information: gender; date of birth / age; nationality; salutation; title; and language preferences.

Contact details: correspondence address; shipping address; telephone number; email address; details of Personal Assistants, where applicable; messenger app details; online messaging details; and social media details.

Consent records: records of any consents you have given, together with the date and time, means of consent and any related information (e.g., the subject matter of the consent). Purchase details: records of purchases and prices; consignee name, address, contact telephone number and email address.

Payment details: invoice records; payment records; billing address; payment method; bank account number or credit card number; cardholder or accountholder name; card or account security details; card ‘valid from’ date; card expiry date; BACS details; SWIFT details; IBAN details; payment amount; payment date; and records of cheques.

Data relating to our Sites and Apps: device type; operating system; browser type; browser settings; IP address; language settings; dates and times of connecting to a Site; App usage statistics; App settings; dates and times of connecting to an App; location data, and other technical communications information (some of which may constitute Personal Data); username; password; security login details; usage data; aggregate statistical information.

Employer details: where you interact with us in your capacity as an employee of a third party, the name, address, telephone number and email address of your employer, to the extent relevant.

Content and advertising data: records of your interactions with our online advertising and content, records of advertising and content displayed on pages or App screens displayed to you, and any interaction you may have had with such content or advertising (e.g., mouse hover, mouse clicks, any forms you complete in whole or in part) and any touchscreen interactions.

Views and opinions: any views and opinions that you choose to send to us, or publicly post about us on social media platforms.

(E) SENSITIVE PERSONAL DATA

Summary – Sensitive Personal Data

We do not seek to collect or otherwise Process Sensitive Personal Data. Where we need to Process Sensitive Personal Data for a legitimate purpose, we do so in accordance with applicable law.

We do not seek to collect or otherwise Process Sensitive Personal Data in the ordinary course of our business. Where it becomes necessary to Process your Sensitive Personal Data for any reason, we rely on one of the following legal bases:

Compliance with applicable law: We may Process your Sensitive Personal Data where the Processing is required or permitted by applicable law (e.g., to comply with our diversity reporting obligations);

Detection and prevention of crime: We may Process your Sensitive Personal Data where the Processing is necessary for the detection or prevention of crime (e.g., the prevention of fraud);

Establishment, exercise or defence of legal rights: We may Process your Sensitive Personal Data where the Processing is necessary for the establishment, exercise or defence of legal rights; or

Consent: We may Process your Sensitive Personal Data where we have, in with applicable law, obtained your prior, express consent prior to Processing your Sensitive Personal Data (this legal basis is only used in relation to Processing that is entirely voluntary – it is not used for Processing that is necessary or obligatory in any way).

If you provide Sensitive Personal Data to us, you must ensure that it is lawful for you to disclose such data to us, and you must ensure a valid legal basis applies to the Processing of those Sensitive Personal Data.

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